privacy policy
PRIVACY POLICY
Last Updated: August 4, 2026
This Privacy Policy describes how VERONICA LEE ESTES ("Veronica Lee Estes" or "the Agent"), a licensed real estate professional affiliated with eXp Realty, LLC, collects, uses, maintains, and protects information obtained from individuals ("Users") who visit vlerealestate.com ("the Website").
Veronica Lee Estes is a licensed real estate professional affiliated with eXp Realty, LLC in both Texas and New York. In Texas, she is a Licensed Real Estate Agent sponsored by eXp Realty, LLC and affiliated with the Neal & Neal Team. In New York, she is a Licensed Real Estate Salesperson affiliated with eXp Realty, LLC and operates as an Independent Solo Agent through the Manhattan Branch.
Information collected through the Website is used only as described in this Policy and in accordance with applicable law.
1. INFORMATION COLLECTED
The Website collects personal information when Users voluntarily submit information through Website forms or scheduling tools.
Consultation Form: Information may include First Name, Last Name, Phone Number, Email Address, and details regarding the nature of the consultation inquiry.
Contact Form: Information may include First Name, Last Name, Phone Number, Email Address, and details regarding the nature of the contact inquiry.
Email Subscription Form: Information may include First Name, Last Name, and Email Address for the purpose of receiving occasional digital correspondence.
Appointment Scheduling Portal: Calendly is used as a third-party scheduling platform. Information may include First Name, Last Name, Phone Number, Email Address, appointment details, and other information voluntarily provided when scheduling a consultation.
Website and Technical Information: Squarespace and related website technologies may automatically collect information regarding Website use, including IP address, browser type and version, device, network and operating-system information, referring pages, pages viewed, clicks, scrolling, searches, timestamps, and other information regarding interaction with the Website.
This information may be used to operate the Website, maintain security, analyze site traffic, and understand Website activity. Squarespace provides additional information regarding its data practices in the Squarespace Privacy Policy.
2. HOW INFORMATION IS USED
Personal information may be used for the following purposes:
Responding to Inquiries: Information submitted through the Consultation Form, Contact Form, and Appointment Scheduling Portal may be used to respond to inquiries, schedule consultations, communicate regarding requested real estate services, and provide related client support.
Distributing Correspondence: Information submitted through the Email Subscription Form may be used to distribute occasional digital correspondence from Veronica Lee Estes, including new editions of VLE, Field Notes, and other observations. Users may unsubscribe from such correspondence at any time using the unsubscribe mechanism provided in the communication.
Managing Client Relationships: Information collected through Website forms, scheduling tools, email correspondence, and professional interactions may be entered into the Agent's customer relationship management system for purposes such as organizing contacts, maintaining communication histories, recording professional notes, coordinating real estate inquiries and transactions, and providing ongoing client support.
Operating and Improving the Website: Website activity and analytics may be reviewed to understand traffic, improve functionality, evaluate content, maintain security, and improve the Website experience.
3. INFORMATION SHARING AND DISCLOSURE
The Agent does not sell or rent personal information for monetary consideration.
Personal information may be disclosed only as reasonably necessary for the purposes described in this Policy, including to the following categories of recipients:
eXp Realty and Transaction Infrastructure: Information may be shared with eXp Realty, LLC and authorized brokerage, compliance, transaction-management, administrative, or recordkeeping systems when necessary to provide real estate services, maintain transaction records, satisfy brokerage requirements, or comply with legal and regulatory obligations.
For Texas matters, information may also be processed through systems or administrative resources associated with the Neal & Neal Team.
For New York matters, information is handled through the Agent's individual eXp Realty workflow and applicable brokerage systems.
Third-Party Service Providers: The Agent uses third-party technology providers to operate the Website and manage professional communications and client relationships. These may include:
Squarespace, Inc. — Website hosting, content management, forms, cookies, security, and website analytics.
Calendly, LLC — Appointment scheduling and related scheduling information.
Cloze, Inc. — Customer relationship management, contact organization, communication histories, notes, and related professional information.
Google Workspace / Gmail — Business email, calendar services, document management, and related professional communications.
Each third-party provider processes information according to its own contractual terms, privacy policies, security practices, and applicable law.
Professional Service Providers: Information may also be shared with attorneys, lenders, title professionals, inspectors, contractors, transaction coordinators, or other professionals when requested by the User or reasonably necessary to facilitate requested real estate services.
Legal and Regulatory Requirements: Information may be disclosed when reasonably necessary to comply with law, court orders, subpoenas, licensing requirements, regulatory obligations, brokerage requirements, or lawful requests from governmental or law-enforcement authorities.
4. DATA RETENTION
Personal information may be retained for as long as reasonably necessary to respond to inquiries, provide requested services, maintain professional and client records, preserve transaction documentation, satisfy brokerage, licensing, regulatory, tax, or legal obligations, resolve disputes, and protect legitimate business interests.
Some information may remain in brokerage, transaction, email, CRM, scheduling, or archival systems for longer periods when required by law, regulation, contractual obligation, or professional recordkeeping requirements.
5. DATA SECURITY
Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
No electronic transmission, cloud platform, database, or storage system can be guaranteed to be completely secure. Users should therefore avoid transmitting highly sensitive information through general Website forms unless specifically requested through an appropriate secure process.
6. COOKIES AND WEBSITE ANALYTICS
The Website uses cookies and similar technologies necessary for Website functionality, security, performance, and analytics
Squarespace places certain cookies and collects visitor information to operate and protect Squarespace-hosted websites and to provide analytics regarding site traffic and activity.
Users may configure their browsers to block or limit cookies. Depending on browser settings and Website configuration, disabling cookies may affect certain Website features.
Additional third-party tools or integrations may also use cookies or similar technologies according to their respective privacy policies.
7. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to third-party websites and services, including eXp Realty, real estate industry organizations, regulatory agencies, professional vendors, publications, social platforms, and other external resources.
The Agent does not control the privacy practices, content, security, or policies of third-party websites. Interaction with any external website is governed by that website's own terms and privacy policies.
8. CHILDREN'S PRIVACY
The Website is not directed to children under the age of 13.
The Agent does not knowingly collect personal information from children under 13 through the Website. If information is discovered to have been submitted by a child under 13, reasonable steps will be taken to delete it when appropriate.
9. USER PRIVACY REQUESTS
Users may contact Veronica Lee Estes to request access to, correction of, or deletion of personal information maintained directly by the Agent.
Requests may be sent to:
Requests are subject to applicable legal, regulatory, brokerage, transaction-record, and professional retention requirements. Certain information may therefore be retained even after a deletion request when retention is legally or operationally required.
10. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated periodically to reflect changes in Website functionality, technology providers, business operations, legal requirements, or privacy practices.
The Last Updated date appearing at the top of this Policy reflects the most recent revision.
11. CONTACT INFORMATION
Questions regarding this Privacy Policy or the Website's information practices may be directed to:
VERONICA LEE ESTES, REALTOR® | REBNY Member
vlerealestate.com
veronica@vlerealestate.com
Direct: 210-724-0719
TEXAS REAL ESTATE
Licensed Real Estate Agent sponsored by eXp Realty, LLC
Team Affiliation: Neal & Neal Team
Office Address: 17806 W IH 10, Ste 300, San Antonio, TX 78257 | Office Phone: 210-966-7900
Supervising Broker Website: exprealty.com
NEW YORK REAL ESTATE
Licensed Real Estate Salesperson affiliated with eXp Realty, LLC
Professional Status: Individual Agent
Midtown Manhattan: 104 West 40th St, Suite 422, New York, NY 10018 | Office Phone: 888-276-0630
Supervising Broker Website: exprealty.com